Toucan UK Customer Support

Toucan UK customer support can help with product setup, device questions and orders placed through the UK website. Choose the resource below that matches your enquiry.

Find product help

• Installation and quick start guides for cameras, video doorbells and conferencing products.
• Troubleshooting by device model for power, connection and settings checks.
• Toucan Smart Home App tutorial for pairing and everyday controls.

Contact the UK team

Email uksupport@toucansolution.com. Include your model number, a description of the issue and any relevant order reference. Please do not include passwords or payment-card details.

For order questions, review the shipping policy, returns policy or warranty information. Visit Contact Us for the UK contact page.