Software Security Updates

At Toucan we take the security of our devices seriously.  We will continue to support updates to your device during the time the product is still for sale on our website and for 2 years from the product being discontinued and no longer available to purchase on our website.

After this time, we will continue to provide updates where possible, for as long as we are able but this will be subject to hardware limitations.

If you think you have found a security issue with a device please report to us by clicking here.

Model Number & Description First on Sale Date Availability Projected Discontinuation Date Supported Until Statement of compliance for PSTI
TSC100-ML Security Camera S5 27/04/2026 Available 2029 2 years after date of discontinuation PTSI Compliance TSC100 Security Camera S5
TWC400S Security Camera S4 01/10/2024 Available 2028 2 years after date of discontinuation PTSI Compliance TWC400S Security Camera S4
TWSC01WU-MLOS Security Camera S2 01/08/2024 Available 2027 2 years after date of discontinuation PTSI Compliance TWSC01 Security Camera S2
TVD300V-ML Wireless Video Doorbell V3

 

01/10/202

 Available 2028 2 years after date of discontinuation PTSI Compliance TVD300 Wireless Video Doorbell V3
TPTSC01WU-ML
SEEK Indoor Pan & Tilt Security Camera		 14/03/2024 Available 2027 2 years after date of discontinuation PTSI Compliance Seek
TVDP05GR-ML
Wireless Video Doorbell PRO		 13/012024 Available 2027 2 years after date of discontinuation PTSI Compliance TVDP05GR-ML
TSCP05GR-ML
Wireless Security Camera PRO		 31/12/2023 Available 2027 2 years after date of discontinuation PTSI Compliance TSCP05GR-ML
TSLC10WU-ML
Security Light Camera		 16/04/2022 Available 2026 2 years after date of discontinuation PTSI Compliance TSLC10WU-ML
TVD200WUC
Wireless Video Doorbell
(Includes all model variations)		 01/10/2021

Discontinued 30/01/2026

 Discontinued 2 years after date of discontinuation PTSI Compliance TVD200WUC
TWC200WU
Wireless Security Camera
(Includes all model variations)		 27/07/2020

Discontinued 14/02/2026

 Discontinued 2 years after date of discontinuation PTSI Compliance TWC200WU
TVD100WU
Wireless Video Doorbell
(first edition, includes all model variations)		 16/07/2020 Discontinued
13/05/2026		 Discontinued 2024 -