At Toucan we take the security of our devices seriously.  We will continue to support updates to your device during the time the product is still for sale on our website and for 2 years from the product being discontinued and no longer available to purchase on our website.

After this time, we will continue to provide updates where possible, for as long as we are able but this will be subject to hardware limitations.

If you think you have found a security issue with a device please report to us by clicking here.

Model Number & Description First on Sale Date Availability Projected Discontinuation Date Supported Until
TPTSC01WU-ML
SEEK Indoor Pan & Tilt Security Camera
14th March 2024 Available 2027 2 years after date of discontinuation
TVDP05GR-ML
Wireless Video Doorbell PRO
13th January 2024 Available 2027 2 years after date of discontinuation
TSCP05GR-ML
Wireless Security Camera PRO
31st December 2023 Available 2027 2 years after date of discontinuation
TSLC10WU-ML
Security Light Camera
16th April 2022 Available 2026 2 years after date of discontinuation
TVD200WUC
Wireless Video Doorbell
(Includes all model variations)
1st October 2021 Available 2025 2 years after date of discontinuation
TWC200WU
Wireless Security Camera
(Includes all model variations)
27th July 2020 Available 2024 2 years after date of discontinuation
TVD100WU
Wireless Video Doorbell
(first edition, includes all model variations)
16th July 2020 Discontinued
1st May 2022
Discontinued 2024